Frequently Asked Questions

We are a professional manufacturer of air caster handling systems and industrial material handling equipment. Our core products include TYPE B/GF air casters (10-90T), complete air caster systems, customized transport platforms (100-1500T), electric tank cars, and electric stair climbers. We have been serving the heavy-load handling industry since 1996.

Our air casters offer 60-70% cost savings compared to leading European and American brands while maintaining equal or superior quality. We achieved full R&D independence in 2009 and have since continuously improved our designs. Key performance metrics — friction coefficient (0.0005), MTBF (>8000 hours), and air cushion lifespan (5+ years) — match or exceed international standards.

Our standard TYPE B air casters range from 10 tons to 90 tons per unit. These can be combined in sets of 4, 6, 8, or more to handle loads of virtually any size. For heavier applications, our customized air-caster transport platforms handle loads from 100 tons up to 1500 tons.

We provide a 12-month warranty on all products. Our air cushions are designed to last 5+ years under normal operating conditions. All products undergo strict quality inspection before shipment. We also provide comprehensive after-sales support, including remote troubleshooting and on-site service when needed.

Air casters require a smooth, flat floor with gaps no larger than 3mm. Ideal surfaces include epoxy-coated concrete, polished concrete, or steel plate flooring. Rough or uneven surfaces prevent the air film from forming properly and should be addressed before installation. We can provide floor preparation guidance upon request.

Our systems have a Mean Time Between Failures (MTBF) of over 8,000 hours. This reliability is achieved through high-quality materials, precision manufacturing, and rigorous testing protocols. We have served over 50,000 enterprises globally across semiconductor, aerospace, power generation, and heavy manufacturing sectors.

Our air casters are widely used in:

• Semiconductor manufacturing — precision equipment positioning
• Aerospace — aircraft component assembly and transfer
• Power generation — transformer and generator relocation
• Shipbuilding — heavy hull section movement
• Heavy manufacturing — machinery installation and maintenance
• Construction — bridge segment and prefabricated structure transfer

You can contact our sales team through any of the following channels:

• Email: peter@aircaster.tech
• WhatsApp: +86 158 3826 0673
• Feedback Form: Fill out our feedback page
• Contact Page: See our contact page for full details

Please provide your load weight, dimensions, floor type, and application scenario — we will respond with a tailored solution within 24 hours.